Privacy Notice

Tatendría, operating under the domain tatendria.com, is responsible for processing your personal data under the terms of this Privacy Notice, in accordance with applicable Mexican data protection laws.

Address for privacy matters: Mexico. Contact email: privacidad@tatendria.com

For the proper operation of the platform, we may collect the following categories of personal data:

• Identification data: name, date of birth, gender, photographs.
• Contact data: email address, phone number.
• Location data: city or region (never real-time location without your explicit consent).
• Usage data: interactions within the app, preferences, interests, and browsing behavior.
• Device data: device type, operating system, unique device identifiers.

We do not directly collect financial or health-related information. Payments are processed through certified third-party platforms (App Store / Google Play), which maintain their own privacy policies.

Primary purposes (necessary for the service):

• Create and manage your user account.
• Display your profile to other users and generate matches.
• Allow communication between users through the in-app chat.
• Verify users’ identity and age.
• Respond to requests, complaints, or inquiries.

Secondary purposes (optional):

• Send marketing communications, updates, and promotions.
• Conduct satisfaction surveys.
• Improve our recommendation algorithms.

If you do not want your data used for secondary purposes, you may opt out by emailing privacidad@tatendria.com.

Tatendría does not sell or rent your personal data to third parties. We may only share information in the following situations:

• With technology service providers (hosting, analytics, support) under confidentiality agreements.
• When required by competent authorities through legal request or court order.
• In the event of a merger, acquisition, or corporate restructuring, with prior notice to users.

Any transfer of data will only occur with your consent or under circumstances permitted by law.

You have the right to access, correct, delete, or object to the processing of your personal data.

• Access: know what data we have and how it is used.
• Correction: update inaccurate or outdated information.
• Deletion: request the removal of your personal data.
• Objection: object to specific data processing activities.

To exercise your rights, contact us at privacidad@tatendria.com. We will respond within a maximum period of 20 business days.

Our website and application use cookies and similar technologies to improve user experience, analyze browsing behavior, and personalize content.

• Essential cookies: necessary for the platform to function properly.
• Analytics cookies: help us understand how users interact with the app.
• Marketing cookies: used to display relevant content and promotions.

You may disable non-essential cookies through your browser or device settings at any time.

Tatendría implements technical, administrative, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.

• Data transmission through SSL/TLS encryption.
• Storage on restricted and monitored servers.
• Internal data handling policies for all personnel.
• Regular security reviews and vulnerability testing.

In the event of a security incident affecting your data, we will notify you as required by applicable law.

Tatendría is intended exclusively for individuals over 18 years old. We do not knowingly collect data from minors.

If we detect that a user is underage, their account will be suspended immediately and their data deleted. If you are a parent or guardian and believe a minor has created an account, contact us at privacidad@tatendria.com.

Tatendría reserves the right to modify this Privacy Notice at any time to reflect changes in our practices, legal requirements, or services.

Any updates will be published on this page along with the revised date. Significant changes may also be communicated through the app or by email. Continued use of the platform after notification constitutes acceptance of the updated notice.

For any questions, concerns, or requests related to this Privacy Notice, you may contact us at:

• Email: privacidad@tatendria.com
• Website: tatendria.com

If you believe your data protection rights have been violated, you may contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) at www.inai.org.mx.