FAQ

Download the app from App Store or Google Play, sign up with your email address or phone number, complete your profile with photos and a description, and you're all set. The process takes less than 3 minutes.

Yes, you can edit your profile at any time from the “My Profile” section. You can change your photos, description, interests, and search preferences whenever you want.

Go to Settings → Account → Delete Account. Once deleted, all your data and conversations will be permanently deleted. If you change your mind, you have 30 days to reactivate it before it is permanently deleted.

Our technology analyzes your preferences, interests, and behavior within the app to suggest people you might actually connect with. When there’s mutual interest, a match is made, and you can start chatting.

Tatendría is currently available in Mexico and will soon expand to other countries in Latin America. If you live outside of Mexico, you can sign up for our waitlist to be notified when we launch in your region.

Yes, you can log in to your account from different devices. Your matches, conversations, and settings are automatically synced in real time.

Only registered and verified Tatendría users can view your profile. You have full control to temporarily hide your profile, block specific users, or limit who can find you based on your privacy settings.

Yes. Tatendría complies with the applicable data protection laws in Mexico. We never sell your information to third parties. All data is transmitted using SSL encryption and stored securely. See our Privacy notice For more details.

With Premium, you unlock: unlimited matches, the ability to see who liked your profile, advanced search filters, incognito mode, the ability to rewind profiles, and priority access to new features. Coming soon.

Yes, you can cancel at any time through the store where you made your purchase (App Store or Google Play). When you cancel, you’ll continue to enjoy Premium benefits until the end of your paid subscription period.